Ordering & Shipping Info

At Van Klee Imports, we are committed to protecting your privacy. We use the information we collect to assist us in processing orders. Please read on for more details about our privacy policy.

The Information We Collect: Van Klee Imports collects from you the necessary information, such as name, email address, address and payment information, to process orders.

We Do Not Share Your Personal Information: Van Klee Imports does not sell, trade, or rent your personal information to others. This information is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personal information is not available to any third party via our website or through other means.

Spam Email and Use of Email Addresses: We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties.

Use of Cookies: Van Klee Imports uses cookies to enhance your shopping and browsing experience and keep track of your order information. The cookies we use DO NOT store any personal information such as your e-mail address, street address or phone number.

Do you still have questions? If you have additional questions or wish to further discuss details of our privacy policy, please feel free to Contact Us.

We offer wholesale pricing for larger quantities to qualified retailers. Applications from domestic customers will be reviewed and approved based on verification of a valid reseller's tax license number or tax ID number.

If you live in one of the five states without a sales tax, that requirement will be waived.

If you are an international customer, the requirement will also be waived.

Please register and wait for an approval email before logging back in.

Shipping charges are calculated on the total weight of your order. Final shipping charge may differ once your order is packed. Differences may occur if your package is oversized, or if we have to send your order in more than one box.

For your protection, we insure our packages. The shipping estimator can not add insurance, so your shipping charge may be higher than shown.

We will notify you if the change is significant. 

Returns will be accepted within 7 days of receipt. Please call or email for a return authorization. Refunds will be for item cost only. You may return the item using any shipping method you like.

If the item is defective, we will either refund your money or send a replacement. 

If the item is not defective, there will be a 10% restocking fee for all wholesale orders.